kerala 88 Terms and Conditions
This document describes in detail all the terms, rights and responsibilities for using the kerala 88 platform. Please read it in full before using our services.
Introduction and Scope
This Terms and Conditions document serves as a legal agreement between kerala 88 and its users. When you register, log in, or use any service on kerala 88, you automatically agree to be bound by these terms.
kerala 88 provides online sports betting and casino games for players in Bangladesh. To use our platform, users must fully comply with all the terms set out in this document.
kerala 88 reserves the right to change these terms at any time. Continuing to use the platform after a change is made will be taken as acceptance of the updated terms. We therefore recommend reviewing this page regularly.
1.1 Scope of Services
The following services are available through the kerala 88 platform:
- Sports Betting — placing bets on cricket, football and other sports
- Live Casino — various live table games including Baccarat, Roulette and Teen Patti
- Slot Games — hundreds of slots from multiple providers including PG Soft, Pragmatic Play and JILI
- Fishing Games and Arcade
- Promotional Bonuses and VIP Programme
Eligibility and Account Registration
2.1 Age Requirement
All services on kerala 88 are available only to individuals aged 21 or above. When creating an account, the user must confirm that they are at least 21 years old.
kerala 88 may at any time request documents to verify age. Proof of age may need to be provided via a national ID card, birth certificate or any government-approved document. Account activity may be restricted until verification is complete.
2.2 Single Account Policy
Each individual may open only one account on kerala 88. Creating multiple accounts, using another family member's account, or placing bets on behalf of a third party is strictly prohibited.
If multiple accounts are detected, all accounts will be closed and the balances in those accounts may be forfeited.
2.3 Accuracy of Registration Information
Information provided at registration — name, date of birth, email, mobile number — must be complete, accurate and up to date. kerala 88 reserves the right to close an account and forfeit its balance if it is created using false information.
It is your responsibility to keep your account password confidential. Any unauthorised access to your account must be reported to the support team immediately.
Deposit, Withdrawal and Payment Policy
3.1 Deposit Terms
The minimum deposit amount on kerala 88 is ৳500. Available deposit methods include bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank and Islami Bank). Only payment methods registered in the account holder's own name may be used.
Depositing funds through a third party is prohibited. If such a transaction is detected, an account verification process will begin and withdrawals may be suspended during that time.
3.2 Withdrawal Terms
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours. If additional verification is required in special circumstances, this timeframe may be longer.
Withdrawal methods are: bKash, Nagad, Rocket, Upay and bank transfer. It is recommended to use the same method for withdrawals as was used for the deposit.
3.3 Anti-Money Laundering Policy
kerala 88 is committed to preventing money laundering. If a suspicious transaction is identified, the account will be placed under investigation and kerala 88 reserves the right to notify the relevant authorities. Additional identity verification may be mandatory for large withdrawal amounts.
Bonuses and Promotional Offers
4.1 Welcome Bonus
New users on kerala 88 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 adds a ৳1,000 bonus, giving a balance of ৳2,000, and you must place ৳1,000 × 15 = ৳15,000 in bets before withdrawing (15x wagering requirement).
Bonus funds cannot be withdrawn directly — winnings earned from the bonus become withdrawable only after the bonus amount has been wagered 15 times.
4.2 Other Promotions
kerala 88 regularly offers various promotions on a weekly basis and for special occasions. Each promotion has its own terms — bonus rate, maximum limit, wagering requirement and validity period. These terms are stated on the relevant promotions page.
If bonus abuse is detected, bonuses are claimed through multiple accounts, or any fraudulent method is used to obtain a bonus, the bonus will be cancelled and the account will be closed.
4.3 VIP Programme
kerala 88 offers three VIP levels: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8% weekly cashback) and Gold (up to 1.2% weekly cashback). Weekly cashback is calculated on the net loss for the week (total losses minus total winnings) at the applicable rate. For example, a Silver member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.8% = ৳160 in cashback. Advancement to a higher level is based on betting activity.
Betting Rules and Restrictions
5.1 Bet Acceptance and Cancellation
kerala 88 may accept or refuse any bet. If a match is cancelled or a result cannot be determined, the stake for that bet will be refunded.
Bets placed due to a technical error, incorrect odds display or system fault may be considered void, in which case the original stake will be refunded.
5.2 Odds Changes
In live betting, odds change rapidly. The odds in effect at the moment a bet is confirmed will apply. If a bet is completed at different odds due to network delay, kerala 88 reserves the right to cancel it.
5.3 Maximum Winnings Limit
The maximum winnings on a single bet or event are capped. This limit may vary by game or sport. Amounts beyond this limit will not be paid out.
5.4 Prohibited Activities
The following activities are strictly prohibited on kerala 88:
- Placing bets using bots or automated software
- Intentionally exploiting any technical error in the system
- Attempting to fix results by colluding with other players
- Placing opposing bets (arbitrage) with the aim of meeting bonus wagering requirements
- Operating an account using a false identity or false information
Privacy and Data Protection
kerala 88 gives the highest priority to protecting users' personal information. SSL encryption is used on the platform to keep your transactions and personal data secure.
Full details of how we collect, store and use your information can be found on the Privacy Policy page. By using our services, you also consent to that policy.
Personal information is not shared with third parties, however information may need to be provided when required by law or directed by authorities.
6.1 Account Security
Keep your username and password confidential. Do not share your login details with anyone. If you notice any unusual activity on your account, contact our support team immediately — available 24/7 via live chat or email.
Responsible Gaming and Self-Control
kerala 88 believes that betting and gaming are a form of entertainment — not a way to solve financial problems. We ask every user to play responsibly.
Set your budget before playing. Do not bet more than you can afford, and avoid the temptation to place larger bets to recover losses. If you feel you are losing control of your gaming or betting, read the Responsible Gaming guidelines and contact our support team.
7.1 Self-Exclusion and Setting Limits
Users may request deposit limits, session time limits or a temporary break on their account. Please contact us via live chat for assistance with this.
If someone feels that their gaming habits are becoming problematic, they may also request permanent account closure. kerala 88 respects such requests in all cases.
Intellectual Property and Software Use
All content on the kerala 88 platform — logos, designs, text, software code, graphics — is the intellectual property of kerala 88 or its licensors. These may not be copied, modified or used commercially in any way beyond personal entertainment.
Games on the platform are provided by various game studios including PG Soft, Pragmatic Play, JILI and Evolution. The intellectual property of those games remains with their respective studios.
8.1 Technical Reliability
kerala 88 strives to maintain the highest level of technical stability, however the service may be temporarily interrupted for maintenance or technical reasons. kerala 88 will not be liable for compensation in such circumstances, but bets affected by technical errors will be cancelled and stakes refunded.
Account Closure and Disciplinary Action
kerala 88 may suspend or permanently close an account without notice under any of the following circumstances:
- Violation of any clause of these Terms and Conditions
- Suspicion of fraud or cheating
- Operating multiple accounts
- Providing incorrect or false identity information
- Bonus abuse
- Order from a court or government authority
In the event of account closure, the valid balance (excluding bonuses) will be returned after the investigation is complete, provided the forfeiture condition due to a violation does not apply.
Users may also request account closure at any time. In that case, any active bonuses will be cancelled and the balance will be returned through the designated method.
Limitation of Liability
kerala 88 is not liable for any indirect, incidental or special damages arising from or as a result of using its services. This includes: financial losses from betting, failed bets due to network disconnection, or software errors on a device.
kerala 88 does not accept responsibility for wins or losses in games other than those caused by technical errors — users place bets at their own judgement and risk.
10.1 Third-Party Services
kerala 88 is not directly liable for any issues with payment gateways, game software providers or other third-party services, but will endeavour to assist in resolving any problems.
Dispute Resolution Process
If a dispute arises between kerala 88 and a user, an attempt must first be made to resolve it through the support team. Complaints can be submitted via 24/7 live chat or email. General complaints are resolved within a short timeframe.
If the user is not satisfied with the support team's resolution, they may request a review by senior management. kerala 88 considers all valid complaints fairly.
For any general questions about your account or betting, visit the FAQ section — where answers to frequently asked questions are compiled.
Amendment and Effectiveness of Terms
kerala 88 reserves the right to change, revise or update these Terms and Conditions at any time. For important changes, users may be notified by email or via a notice on the platform.
Updated terms will take effect from the date of publication. Continuing to use the platform after a change is made will be taken as acceptance of the new terms.
12.1 Severability
If any clause of these Terms and Conditions becomes invalid or unenforceable for any reason, the remaining clauses will continue to be fully effective.
12.2 Entire Agreement
These Terms and Conditions, the Privacy Policy and the specific terms of each promotion together form the entire agreement between kerala 88 and the user.
If you have questions, speak with our team
Support is available in Bengali and English via 24/7 live chat