Responsible Gaming — Your Control, Your Choice
At kerala 88 we believe gaming is a form of enjoyment — not a source of stress or harm. On this page you can learn how to set your own limits, when to seek help, and how our tools are here to support you.
Why kerala 88 takes responsible gaming seriously
Betting and casino games are primarily a form of entertainment. But like any entertainment, awareness matters here too. kerala 88 always wants its users to play knowingly, within limits, and of their own free will — not at the risk of harm. To that end, we provide several self-control tools that you can use at any time.
Our Terms and Conditions clearly state that kerala 88 is for players aged 21 and over only. Minors are strictly prohibited from opening an account or playing. If you know of any minor attempting to access this platform, please notify our support team.
Betting is never a reliable source of income — this is always worth keeping in mind. Every bet carries a risk of losing money. Only bet what you can afford to lose without it affecting your daily life. Answers to more questions about responsible gaming can be found in our FAQ section.
Set your own limits yourself
Use these tools directly in your account or ask our support team via 24/7 live chat.
Set Deposit Limits
Set a fixed deposit limit on a daily, weekly or monthly basis. You will not be able to deposit beyond this limit.
Deposit LimitSession Time Limit
Set how long you play in a single session. Once the set time is up, you will be logged out automatically.
Time ControlTemporary Break
If you want to take a break for a while, you can temporarily close your account for anywhere from 24 hours to 30 days.
Cooling-OffSelf-Exclusion
If you want to keep yourself away for the long term, you can apply to close your account from 6 months up to permanently. This decision is yours.
Self-ExclusionActivity History
View your betting history and deposit and withdrawal records at any time. Analyse your own habits yourself.
History ReviewReality Check Reminders
Pop-up messages will appear at set intervals to remind you how long you have been playing and how much you have spent.
Awareness MessagesRecognise the signs of problem gaming
If you notice any of the following in yourself or someone you know, it is the right time to seek help.
- Urge to bet more to recover lost money (a "chasing losses" mindset)
- Betting beyond your budget and feeling regret afterwards
- Withdrawing from family, friends or work to spend time betting
- Trying but repeatedly failing to stop playing
- Borrowing money or spending savings to bet in order to cover daily expenses
- Hiding your gaming from family or giving them false information
- Feeling restless, irritable or stressed when you cannot bet
Help is always available
Acknowledging a problem is a sign of strength. You can get support through any of the options below.
kerala 88 Live Chat Support
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Request self-exclusion or limit settings directly via live chat.
Contact by Email
If you prefer written communication, email us. We respond in Bengali on any matter related to responsible gaming.
[email protected]Family and Professional Advice
Talk to a trusted person in your family. If needed, see a mental health professional or addiction counsellor — this is not a weakness, it is a conscious decision.
How kerala 88 keeps you protected
kerala 88 verifies age during every account check. If anyone under 21 attempts to open an account, their registration is rejected. We keep your information secure in accordance with our Privacy Policy and never sell it to third parties.
Our system can detect unusual betting patterns. If a user's activity appears problematic, our team may reach out. This is not a punishment — it is part of providing support.
To prevent minors from accessing accounts, we also advise families to use parental control software on home computers or phones and to keep login details secure.
Detailed information about all our rules and policies can be found on the About Us page.